Terms and Conditions

Updated 23 Oct 2020



1. General terms and conditions for use of this website
2. Terms of service for clients who have given us permission to fund raise via our Fundraising Directory.


1. General terms and conditions for use of this website

1.1 General

Please read these terms and conditions carefully before using this website.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Opinionate’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Opinionate and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

1.2 Amendment of terms

We reserve the right to change, modify, add or remove portions of these terms at any   time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website, then We will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and our rights and obligations to each other.

1.3 Limitation of liability

It is an essential pre-condition to you using our website that you agree and accept that Opinionate is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which We shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.4 Competition and consumer act

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Opinionate’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website.

1.5 Other terms

Terms of any partnership entered into by you with Opinionate is covered in separate Partnership Agreement documents, which should be read in conjunction with these website Terms and Conditions.

Terms of Opinion Donor membership entered into by you through www.opinionate.com.au is covered in separate Terms and Conditions agreed when registering as an Opinion Donor, which should be read in conjunction with these website Terms and Conditions.

1.6 Links to other websites

Opinionate may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Opinionate and the owners of those websites. Opinionate takes no responsibility for any of the content found on the linked websites.

Opinionate’s website may contain information or advertisements provided by third parties for which Opinionate accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

1.7 Disclaimer

To the fullest extent permitted by law, Opinionate absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Opinionate gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst We, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, We do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Opinionate to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

1.8 Your privacy

Opinionate is committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers.

1.9 Third parties

We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

1.10 Disclosure of information

Opinionate may be required, in certain circumstances, to disclose information in good faith and where www.opinionate.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

1.11 Exclusion of competitors

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of www.opinionate.com.au. Opinionate expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then www.oipinionate.com.au will hold you fully responsible for any loss that We may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Opinionate reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

1.12 Copyright, trademark and restriction of use

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Opinionate expressly reserves all copyright and trademark in all documents, information and materials on our website and We reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

1.13 Whole agreement

These terms and conditions represent the whole agreement between you and www.opinionate.com.au concerning your use and access to Opinionate’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

1.14 Exclusion of unenforceable terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

1.15 Jurisdiction

This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and Opinionate that results in litigation, then you must submit to the jurisdiction of the courts of NSW.


2. Terms of service for clients who have given us permission to raise funds via our Fundraising Directory.

2.1 General

After receiving authority to fund raise, Opinionate will list your cause in our Fundraising Directory. You may request changes to names, logos and images used by making a request by email.

2.2 Revenue

We will pay you for the activity of Opinion Donors who register for your cause in our Fundraising Directory in line with the rate card applicable to the country where each Opinion Donor is based.

We may vary the revenue available due to (but not restricted to) commercial discounts applied to Survey Owners in the System. The actual revenue available will be displayed to Opinion Donors so they can make an informed decision to participate.

We will only pay for all Completed Surveys which are confirmed as a valid Survey by the Survey Owner and registered in the System at the time of processing your revenue.

Revenue will be paid annually to a bank account nominated by you and you agree to Opinionate issuing a Recipient Created Tax Invoice (if applicable).

You may request payment at any time by making a request by email.

2.3 Data

You may request a statement showing activity of Opinion Donors registered to support you in our Fundraising Directory by making a request by email.

Personal data relating to Opinion Donors who register via our Fundraising Directory remains the property of Opinionate.

On request Opinionate will supply email addresses and first name of Opinion Donors who have agreed for their details to be shared with you (as applicable and as permitted under law).

2.4 Contact

Unless otherwise instructed, we will use the email address of the person who issued the ‘approval to fund raise’ for all communication related to your Fundraising Directory listing.

You may contact us via email at support@opinionate.com.au.

2.5 Termination

You may terminate your approval for us to fund raise by contacting us by email. Following receipt of a request to terminate we will (a) remove your listing from the Fundraising Directory within 14 days, and (b) make a final payment according to the agreed payment period listed here.

2.6 Amendment of terms

We reserve the right to amend these terms and conditions. We will communicate changes to you via email. You agree to accept these changes unless we hear from you withing 14 days.

2.7 Rate cards

For country specific rate cards not listed here, contact us by email.


Length of Survey (minutes) Revenue per Completed Survey Currency
1  $        0.17 AUD
2  $        0.34 AUD
3  $        0.34 AUD
4  $        0.51 AUD
5  $        0.51 AUD
6  $        0.68 AUD
7  $        0.68 AUD
8  $        0.85 AUD
9  $        0.85 AUD
10  $        1.02 AUD
11  $        1.02 AUD
12  $        1.19 AUD
13  $        1.19 AUD
14  $        1.36 AUD
15  $        1.36 AUD
16  $        1.53 AUD
17  $        1.53 AUD
18  $        1.87 AUD
19  $        1.87 AUD
20  $        2.21 AUD
21  $        2.21 AUD
22  $        2.55 AUD
23  $        2.55 AUD
24  $        2.89 AUD
25  $        2.89 AUD
26  $        2.89 AUD
27  $        3.06 AUD
28  $        3.06 AUD
29  $        3.57 AUD
30+  $        3.57 AUD